Terms of Service

These Terms of Service govern your use of Pickerway (pickerway.com), a project owned and operated by Jove Software. By creating an account or running a draw on the Service, you agree to be bound by these terms. If you do not agree, please do not use Pickerway.

The service

Pickerway is a provably-fair giveaway picker. You paste a public social media post (Instagram, YouTube, TikTok, and others) and we help you pick a winner from the comments or likes using a cryptographically secure random number generator. Every draw produces a SHA-256 hash that anyone can use to verify the result.

Pickerway is not affiliated with, endorsed by, or sponsored by Instagram, YouTube, TikTok, or any other platform. We use public data exposed by these platforms' standard APIs.

Eligibility

You must be at least 13 years old to use Pickerway. If you live in a jurisdiction with a higher digital-age-of-consent threshold, that higher age applies to you. By creating an account you represent that you meet the age requirement.

Your account

You are responsible for keeping your account credentials safe. Pickerway supports passkeys, password sign-in, and Google sign-in. If you lose access to your sign-in method, we may not be able to recover your account for you - passkeys live on your devices and we never see them in plain form.

You agree not to share your account with others and to notify us if you believe your account has been compromised.

Acceptable use

While using Pickerway you agree not to:

• attempt to circumvent our rate limits, security, or token pricing
• scrape or resell data from Pickerway beyond what the Service itself provides to you
• use the Service to run a giveaway that is unlawful where it is being offered, including sweepstakes that require payment for entry where such mechanics are prohibited
• use the Service to collect, process, or distribute personal data in ways that violate the platform of origin's terms
• harass, impersonate, or deceive other users

You remain responsible for your giveaway's compliance with local laws, platform terms of service, and any tax obligations arising from prizes you award.

Tokens and payments

Running a draw on Pickerway costs tokens. One token covers one entry considered for the draw. You purchase tokens in advance from the Pricing page; token packages and prices are shown there and may change over time. Purchases are processed by our payment provider.

Tokens are non-refundable except for our automatic partial refund when a draw encounters comments or likes we cannot reach due to platform-side restrictions. In that case the unused tokens are returned to your balance automatically.

We reserve the right to reverse token credits that were granted in error or that result from fraud or abuse.

Giveaway organizer responsibilities

Pickerway is a tool. You are the organizer of any giveaway you run through the Service and remain solely responsible for:

• compliance with applicable sweepstakes, lottery, and advertising laws
• publishing the rules and eligibility requirements to your audience
• awarding the prize you promised
• handling disputes, chargebacks, and tax reporting

Intellectual property

Pickerway, including its software, design, logos, and documentation, is owned by Jove Software. You may not copy, modify, or redistribute the Service without written permission, except as expressly permitted by these terms.

The content you submit to the Service (a post URL, filter settings, your own communications) remains yours. By submitting it you grant us a non-exclusive, worldwide license to process it for the purpose of providing the Service.

Service availability

We work hard to keep Pickerway available and accurate, but we provide the Service on an as-is basis. We do not guarantee uninterrupted availability, error-free operation, or that a specific social platform's data will remain accessible. Platform APIs can change without notice and may affect draws that depend on them.

Limitation of liability

To the fullest extent permitted by law, Jove Software (operating as Pickerway) and its affiliates are not liable for indirect, incidental, consequential, or punitive damages arising from your use of the Service. Our aggregate liability for any claim is limited to the amount you paid us for tokens in the twelve months preceding the claim.

Termination

You can delete your account at any time from the dashboard. We may suspend or terminate an account that violates these terms, abuses the Service, or creates a risk to other users. On termination, your remaining token balance is forfeited except where local law requires otherwise.

Changes to these terms

We may update these terms from time to time. When we make a material change, we will update the Last updated date above and, where appropriate, notify registered users by email. Continuing to use the Service after a change means you accept the updated terms.

Nature of Service & Disclaimer of Gambling

Pickerway is strictly a Software-as-a-Service (SaaS) utility tool. We provide a cryptographically secure randomizer for content creators and influencers to practically and fairly select winners from their existing social media engagement (comments or likes).

Please carefully note the following regarding our Service:

• Not a Gambling or Betting Platform: Pickerway does not host, operate, or administer any games of chance, lotteries, betting, or gambling services.
• No Prize Fulfillment: We do not sponsor, endorse, or provide any prizes. The prizes are solely offered and fulfilled by the giveaway organizer (the user of our software).
• No Entry Fees for Participants: Pickerway does not charge any fees to the end-users (the followers/participants) to enter a giveaway. Our tokens are exclusively purchased by organizers for the computing power required to fetch and filter social media data.
• No Platform Affiliation: The giveaways run using our tool are not affiliated with Pickerway. We merely provide the technical infrastructure to display a fair and verifiable result.
  

Governing law

These terms are governed by the laws of the Republic of Turkiye, without regard to its conflict of laws rules. Any dispute arising from these terms or your use of the Service will be resolved in the courts of Istanbul, Turkiye, unless applicable consumer-protection law gives you the right to bring proceedings elsewhere. 

Contact Us

If you have any questions or concerns about these Terms & Conditions, please feel free to contact us:

• Email: info@jovesoftware.ae
• Phone: +1 872-757-7047
• Address: Jove Software, Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates